Shipping policy
Shipping Policy
Last updated: «2026年6月»
1. Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped.
2. Shipping Time
Estimated delivery times vary by destination:
- United States: 7-15 business days
- Other Countries: 10-25 business days
Note: These are estimates only. Actual delivery time may vary due to customs clearance, weather conditions, or other unforeseen circumstances.
3. Shipping Carriers
We ship via YunExpress, Yanwen, or other reliable international carriers with experience handling sensitive goods.
4. Shipping Rates
Shipping rates are calculated at checkout based on your location and order total.
- Standard Shipping (United States): $9.99
- Free Shipping on orders over $199
- International Shipping: Calculated at checkout
5. Important Notice for Lighter Products
All our lighters are shipped WITHOUT butane fuel for safety and regulatory compliance. The product body and internal mechanisms are fully assembled, but you will need to purchase and fill with high-quality butane separately before use. This ensures compliance with international air transport regulations for sensitive goods[citation:2].
Please check your local laws and regulations regarding lighter imports before placing an order. Some countries may have restrictions or require additional permits. We are not responsible for customs delays or seized packages due to local import restrictions.
6. Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 2-5 business days for tracking information to update.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue.
8. Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the buyer. We are not responsible for delays caused by customs clearance.
9. Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you realize an error, contact us immediately at 519cuagain@gmail.com.
10. Contact Us
For shipping-related questions, email us at: 519cuagain@gmail.com