Refund policy

Return & Refund Policy

Last updated: «2026年6月»

1. Returns

We accept returns within 30 days of delivery. To be eligible for a return:

• The lighter must be unused and in its original packaging
• Flint and wick (if applicable) must be intact and unused
• No scratches, marks, or signs of wear on the body
• All accessories and documentation must be included

Note: Lighters that have been filled with butane or show signs of use cannot be returned due to safety regulations.

2. Non-Returnable Items

• Lighters that have been used or filled with fuel
• Customized or personalized lighters
• Items damaged due to improper use or handling
• Gift cards

3. How to Initiate a Return

To start a return, contact us at «info@calorieslighter.com» with:

• Your order number
• Photo or video showing the issue (if applicable)
• Reason for return

We will provide you with a return address and instructions.

4. Return Shipping Costs

Return shipping costs are the responsibility of the buyer, unless the item arrived damaged or we made a shipping error. We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned items without tracking.

5. Refunds

Once we receive and inspect your return, we will notify you of approval or rejection. Approved refunds will be processed within 5-7 business days to your original payment method. Please note that your bank or credit card issuer may take additional time to post the refund to your account.

6. Exchanges

We do not offer direct exchanges. If you need a different product, please return the original item for a refund and place a new order.

7. Warranty

All Calories lighters come with a 1-year warranty against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or damage caused by improper fuel or handling.

8. Contact Us

For return questions, email: «info@calorieslighter.com»